Proplio vs Jupix for Letting Agent Compliance: An Honest 2026 Comparison

The short version

Jupix and Proplio are not the same kind of product. Jupix is a long-established all-in-one CRM for UK estate and letting agents — sales progression, lettings, full property management, client accounting, and agency websites in one platform — with compliance handled as part of the tenancy workflow. Proplio is a compliance platform that does none of the CRM.

If you need one system to run an entire sales-and-lettings agency, Jupix is that kind of tool and Proplio is not — Proplio does not compete in that lane. If the pain point is compliance oversight — the EICR you are not sure has been done, the HMO renewal you might have missed, the council inspector turning up next week — Proplio is the deeper tool, and it is one you can price without booking a demo.

There is also a question specific to Jupix that does not apply to most comparisons on this blog: its ownership history. Jupix is a live, supported product — its owner said so plainly in August 2025 — but that owner also sells its successor, and has repositioned Jupix before. For an agency holding years of compliance records in it, that is worth thinking about calmly, and we do below. This is the honest 1:1 comparison. We make Proplio, so we are biased — we have tried to be fair about where Jupix wins.

What each product is actually for

Jupix has been around for around two decades and was built as a complete agency operating system. Sales and lettings sit in the same CRM: sales progression, tenancy creation and renewals, deposit-scheme recording, client accounting with statutory landlord reports (Section 23(18), NRL6), Scottish PRT support, maintenance jobs with contractor instruction and progress tracking, portal feeds, and agency websites. Compliance lives inside that tenancy workflow: safety certificates are recorded against tenancies with expiry dates, a due-in-30-days list and search filters surface what is expiring or missing, and reminders fire against certificates. It is a real module in a system with a large installed base and established support resources.

Proplio was built around the compliance lifecycle and nothing else. A property has a list of compliance items. Each item has an expiry date. As that date approaches, reminders fire at 90, 60, 30, 14, and 7 days. When an inspector or landlord asks for evidence, you generate a one-click PDF compliance pack. The portfolio dashboard tells you which properties are red, amber, or green. There is no sales progression, no client accounting, no tenancy ledger, no maintenance ticketing, no website.

Choose based on which spine fits your operational reality. If you need the full agency CRM, Jupix is the category you are shopping in. If compliance is the risk you are trying to engineer out, Proplio goes deeper on that one job. For a lot of Jupix agencies the practical answer is both — Jupix for the CRM, Proplio as the compliance system of record.

The ownership question — and why it matters for compliance

This section would not appear in most of our comparisons, but it is the thing a Jupix agency evaluating compliance tooling should weigh honestly.

The history, briefly. Jupix was acquired by Zoopla in 2016 as part of the Property Software Group purchase. In October 2022, Zoopla's chief commercial officer told the industry press that Alto — Zoopla's other agency platform — was "where we are investing our resources"; Zoopla confirmed at the time that it was no longer onboarding new Jupix customers, and built a dedicated Jupix-to-Alto data-migration tool, with migrations quoted at around three to four weeks. The widely drawn conclusion was that Jupix was in maintenance mode with all customers eventually expected on Alto.

Then the course changed. In January 2025 the software division became Alto Software Group, a standalone company, and in August 2025 ASG published a statement titled "A new chapter for Jupix": Jupix is staying, ASG is investing in it, updates are coming around Renters' Rights and Making Tax Digital, and migration to Alto is a customer's choice, not a requirement.

Both of those things deserve to be taken at face value. The August 2025 commitment is real, public, and specific — that is genuinely reassuring, and it would be unfair to describe Jupix as "being sunset" today. It is equally true that the product's owner has repositioned it twice in three years, actively promotes its successor — a platform we compare separately in Proplio vs Alto — and maintains ready-made tooling for moving agents off it. Zoopla itself acknowledged in 2022 that Jupix was not compatible with all web browsers.

None of that means a Jupix agency should panic. It means one specific thing: know how your compliance data gets out. Certificates, expiry dates, and the audit trail of what was done and when are the records a council inspector or a tenant's solicitor will ask about years from now. Whatever platform holds them should be one you could leave — whether for Alto or for anything else — without losing that history. We cover the practical export position below.

Compliance, head to head

Jupix's compliance handling is more capable than people sometimes assume for a CRM of its vintage — the certificate register, the 30-day due list, and the renewal workflow are documented and real. The differences show up at the edges, which is where compliance actually bites you. See the full compliance checklist for the obligations any tracker has to cover.

Compliance type coverage. Proplio ships with twelve UK compliance types as defaults — Gas Safety, EICR, EPC, Legionella, Smoke and CO, Right to Rent, HMO Licence, Selective Licence, PAT Testing, Fire Safety, PRS Database, and PRS Ombudsman — plus the ability to define custom types per agency for anything else you track. Jupix's documented compliance workflow is built around safety certificates recorded against tenancies, with adjacent statutory admin (deposits, renewals, landlord tax reports) handled elsewhere in the CRM; ASG's stated roadmap includes Renters' Rights and Making Tax Digital updates. Check current coverage of the non-certificate types — licensing conditions, PRS Database, ombudsman membership — against your portfolio mix when evaluating.

Portfolio-wide dashboard. Proplio's home screen is the entire portfolio in one view, every property colour-coded by RAG status: red (overdue), amber (expiring within 60 days), green (compliant), grey (not applicable). Jupix surfaces compliance through soon-to-expire certificates on its lettings dashboard, a "Safety Certificates due in the next 30 days" list, and refine-search filters for expiring, expired, and missing certificates — useful working views, but its public documentation shows nothing like a portfolio-wide RAG dashboard as the product's front page. In a CRM whose home ground is sales and tenancies, compliance is reachable, not ambient.

Reminder ladder. Proplio's reminder ladder is 90, 60, 30, 14, and 7 days before expiry, configurable per agency in settings. The 90-day lead time is the one that matters most — it gives you time to book a Gas Safe engineer or an EPC assessor before there is any pressure on the date. Jupix generates reminders tied to certificates, and its 30-day due list gives a month's warning; how configurable the schedule is, and who receives what, is not documented publicly — compare it on a demo. One documented gotcha worth knowing: Jupix's own support articles warn that old certificates from prior tenancies must be removed or duplicate reminders fire, so the reminder stream is only as clean as the register's housekeeping.

Audit-ready PDF report. Proplio generates a single PDF compliance pack per property in one click — every certificate bundled, full audit trail of who did what and when, unique verification ID. That is a defensible artefact you can hand straight to a council enforcement officer, a trading standards inspector, or attach to an insurance renewal. Jupix records certificates against the tenancy and produces statutory landlord reports, but nothing in its public documentation suggests a one-click verifiable compliance pack — evidencing compliance means assembling records from the CRM.

Landlord-facing visibility. Proplio offers a read-only share link per landlord — they see their own properties' compliance status without needing a login. No more emailing PDFs every quarter. We found no evidence of an equivalent landlord-facing compliance view in Jupix's public documentation; landlord reporting in Jupix is oriented around statements and statutory reports rather than a live compliance dashboard.

Contractor management. Jupix is genuinely strong here in the broader sense: maintenance jobs with contractor instruction and progress tracking are integrated with the same property and tenancy records, covering the whole repairs workflow. Proplio's contractor module is narrower and compliance-specific — gas engineers, electricians, EPC assessors, legionella assessors — with one-click renewal emails carrying property details pre-filled.

The full agency CRM

Jupix wins. Proplio does not compete here.

If you need sales progression and lettings in one system, a tenancy workflow with deposits, renewals, and notices, client accounting with Section 23(18) and NRL6 reporting, Scottish PRT support, maintenance job tracking, portal connectivity, and an agency website, you are shopping for an agency CRM — and Jupix has been refining exactly that for around two decades. It also has the weight of a substantial software group behind it, with a stated investment commitment and a regulatory-update roadmap. There is no honest version of this comparison where Proplio is the answer for running an agency's CRM.

This is why "Proplio vs Jupix" is rarely the right question. The right question is "what tool runs which part of my operation — and if we ever move CRM, does our compliance history move with us".

Pricing

Proplio: £29/month flat, unlimited properties, unlimited team, monthly or annual. No per-unit pricing, no feature tiers, no charges for adding users or properties. The price is on the website; you can sign up and import a portfolio the same afternoon.

Jupix: quote-based subscription with custom plans. Neither Jupix nor Alto Software Group publishes any pricing, and third-party software directories list pricing as on request from the vendor. We are not going to invent a number — no public per-property, per-user, or monthly figure exists at the time of writing, so budgeting for Jupix means a sales conversation.

That difference is itself part of the comparison. For a small agency, an unpublished, sales-led price is a real cost: you cannot compare options on a Tuesday evening, and you cannot know whether the quote you got is the quote the agency down the road got. It is also fair to say the products are not equivalent — a Jupix subscription covers an entire agency CRM, Proplio covers compliance only — so even with a quote in hand, the per-pound comparison would be misleading. The genuinely comparable question is narrower: what part of the CRM spend is buying your compliance capability, and would £29/month buy a deeper version of exactly that.

Getting your compliance data out of Jupix

Whether you are adding Proplio alongside Jupix, moving to Alto, or leaving the platform entirely, the compliance continuity question is the same: can the register come with you? The honest answer for Jupix is mostly, with one gap.

1. 1Jupix has a documented CSV export: from the Properties list, Refine search, then Export produces a filterable CSV of property data. Separate documented exports exist for applicants, vendors, and landlords. Export is a user permission, so an owner or admin may need to enable it first.
2. 2What is not documented is an export of the safety-certificate register itself — certificate type and expiry date per property. Plan for a manual pass: work through the certificate records and capture type, last-done date, and expiry alongside the property export. Tedious, but bounded — an afternoon for most portfolios.
3. 3Map the combined data to Proplio's import template — property address, compliance type, last done date, expiry date, contractor — and upload. The full portfolio loads in minutes.
4. 4Upload existing certificate PDFs against each compliance item. Optional, but worth doing for the audit pack.
5. 5Reminders start firing automatically at 90/60/30/14/7 days. No manual setup of individual deadlines.

From that point, compliance lives in a system of record that is independent of whatever happens in the CRM lane. If you later move from Jupix to Alto — ASG's own migration tooling makes that a well-trodden three-to-four-week path — or to any other CRM, the compliance register and its audit trail do not move, because they were never trapped in the CRM to begin with. The same handover logic applies when a portfolio changes agents — see the compliance handover guide.

Side-by-side

Which to choose

Choose Proplio if:

• Compliance oversight is the operational risk that keeps you up at night
• You want a published flat price that does not grow with your portfolio and does not require a sales call
• You need the audit-ready PDF pack for council inspections, trading standards visits, or insurance renewals
• You already have an agency CRM (Jupix or otherwise) and want compliance in a system built for it
• You want your compliance register and audit trail to survive any future CRM move intact

Choose Jupix if:

• You need one system spanning sales progression, lettings, property management, and client accounting
• Statutory landlord reporting (Section 23(18), NRL6) and Scottish PRT support matter to your book
• An integrated maintenance workflow with contractor instruction is a bigger daily win than compliance depth
• You are comfortable with quote-based pricing and a sales-led purchase
• You take ASG's August 2025 investment commitment at face value — which, to be fair, is the most recent official word

Run both if:

• You are an existing Jupix agency and compliance is the part of the workload that keeps slipping — this is the most common ending
• You want compliance continuity insurance: whatever happens between Jupix and Alto, your certificate register is portable and independent
• A council inspection or insurance renewal is on the horizon and you need a defensible one-click audit pack now, without re-platforming your CRM

For the broader landscape and how this fits against spreadsheets and full property-management platforms, see the compliance software comparison. For the head-to-head with the other major operations platforms in the lettings space, see Proplio vs Alto — Jupix's sibling product under the same owner — plus Proplio vs Reapit, Proplio vs Arthur Online, and Proplio vs Goodlord, and against the dominant repairs platform, Proplio vs Fixflo. For the breakpoint where any tool starts paying for itself versus a spreadsheet, see the spreadsheet-to-software switch guide.

Running both

The combined stack looks like this:

• Jupix for the agency CRM — sales progression, lettings, tenancy workflow, client accounting, maintenance jobs, portal feeds, the website
• Proplio for the compliance system of record — every certificate, every expiry, every audit trail, every landlord share link, the one-click PDF pack for council inspectors

The two do not need to integrate. Tenancy and financial data lives in Jupix. Compliance data lives in Proplio. The agency-side workflows touch each tool for the part it owns — and the compliance register stops depending on manual certificate housekeeping inside the CRM.

The objection here is "another tab open". That is real. The counter is twofold. First, the cost of a missed compliance deadline — up to £40,000 for an EICR breach, up to £40,000 per unlicensed HMO, up to £20,000 per Right to Rent failure — makes the cognitive cost of a second tab cheap; see the full landlord fines guide for the penalty regime in 2026. Second, for a Jupix agency specifically, the second tab doubles as continuity insurance: the records that matter most in an enforcement conversation live in a system whose future does not depend on decisions made about a CRM you do not control.

Key takeaways

• Jupix is a full agency CRM with compliance handled inside the tenancy workflow. Proplio is a compliance platform that does no CRM. They overlap on one module, not on the whole product.
• Jupix's compliance module is real — certificate register, 30-day due list, reminders — but it depends on manual housekeeping, and its public documentation shows no portfolio-wide RAG dashboard, no one-click audit pack, and no landlord-facing compliance links.
• Jupix's ownership story matters: a live, supported product with a public investment commitment (August 2025), but one whose owner has repositioned it twice and actively promotes its successor. Know your export path.
• Jupix pricing is quote-only — no public figure exists. Proplio is £29/month flat, published, self-serve.
• The strongest position for a Jupix agency is usually both: keep Jupix for the CRM, run Proplio as the compliance system of record, and make the compliance register independent of any future platform decision.

This article reflects our honest read of the Proplio vs Jupix comparison as of August 2026. Proplio is our product. Jupix is owned by Alto Software Group; product-status statements are based on ASG's August 2025 announcement and earlier industry reporting, and feature claims are drawn from Jupix's public support documentation — always verify current status, coverage, and pricing with the vendor.