The short version
Fixflo and Proplio both take repair reports from tenants, get contractors to the job and keep the record. Both track compliance certificates. The difference is who they are built for.
- Fixflo is a repairs specialist, built for high job volumes — guided troubleshooting, CRM integrations, reporting depth. Compliance is a module alongside it. Priced per unit.
- Proplio runs repairs, compliance and rent status in one product, for one flat price. Built for small and mid-sized agencies that want it working this week.
If you run hundreds of jobs a month across branches and need repairs wired into your CRM, Fixflo. If you want tenants reporting through a link, contractors sent in one click and certificates tracked in the same place — without a per-unit bill — Proplio.
We make Proplio, so we are biased. We have tried to be fair about where Fixflo wins.
Repairs, head to head
How tenants report. Fixflo offers a guided reporting portal that can walk a tenant through troubleshooting — resetting a boiler, checking a fuse — before a job is raised. That stops some call-outs before they are booked, which matters at volume.
Proplio gives every property its own report link. No app, no account, no password: open it, describe the problem, mark it urgent, add photos. There is no troubleshooting flow — the bet is that fewer steps means more reports, earlier, while the problem is still small.
Getting the route to tenants. This is where most repair tools quietly fail: the link is in the welcome pack and nowhere else by month eleven. Proplio puts the report link in every email it sends a tenant, lets you copy it or email it from the property, and prints QR cards — six to an A4 sheet — for the kitchen cupboard. The card is the one still there when the boiler dies.
Getting a contractor there. Both handle dispatch. Fixflo's is the deeper workflow — contractor portal, quotes, SLAs. Proplio sends the job in one click from your agency's name — address, tenant contact for access, photos attached — and replies come straight to you. The contractor needs no account. If the email fails, nothing is marked as sent.
Keeping the tenant informed. Proplio emails the tenant automatically at three moments: when the report lands, when a contractor is booked (naming who is coming), and when it is done. It never shares the cost, your notes or anything about the landlord.
Stopping jobs going quiet. Proplio emails the agency when a repair has sat for three days with nobody sent — one day if urgent. Once per repair, never a daily nag.
Cost to the landlord. Mark a job done with its cost and it appears on that landlord's statement, with your mark-up and VAT if you set them.
Where Fixflo wins. Troubleshooting before the call-out, integrations with the major lettings CRMs, contractor-side tooling, and reporting built for agencies handling hundreds of jobs a month. If that is your volume, those features earn their cost.
Compliance, head to head
Both tools track gas safety, EICR and EPC expiry with reminder emails. The differences are at the edges, which is where compliance bites.
Coverage. Proplio ships twelve UK types as defaults — Gas Safety, EICR, EPC, Legionella, Smoke and CO, Right to Rent, HMO Licence, Selective Licence, PAT Testing, Fire Safety, PRS Database and PRS Ombudsman — plus communal-area types for blocks and custom types per agency. Fixflo covers the core certificates well; check its coverage against your portfolio on a demo.
Getting certificates in. Drop a certificate PDF into Proplio and it reads the type, dates and reference for you to check before saving. A whole folder, or your existing spreadsheet, goes in the same way.
Portfolio view. Proplio's dashboard is the whole portfolio, colour-coded red, amber or green, with late rent and waiting repairs beside it. Fixflo's compliance view sits inside a product whose centre is repairs.
Evidence. Proplio produces a one-click PDF compliance pack per property — every certificate, the audit trail and a verification ID — and a read-only share link for each landlord, no login needed.
Rent
Fixflo does not track rent. Proplio shows who is paid up, late or in arrears — from payments you record or a bank statement you upload — emails you the day after rent goes late, and chases the tenant in one click. It is rent status, not client accounting: Proplio does not hold money or pay landlords.
Pricing
Proplio: [£49/month flat](/#pricing) — unlimited properties, unlimited team, repairs, compliance and rent included. No per-unit pricing, no tiers.
Fixflo: quote-based, priced per managed unit. Public pricing is not published; agencies running 100 lettings units commonly report £150–£300/month. The figure scales with the portfolio.
| Portfolio | Proplio | Fixflo (typical) |
|---|---|---|
| 50 units | £49 | £80–£150 |
| 100 units | £49 | £150–£300 |
| 250 units | £49 | £350–£700+ |
The Fixflo bands are typical reports from agencies, not quotes — prices vary with module mix and contract length. Get one sized to your portfolio.
Side-by-side
| Feature | Proplio | Fixflo |
|---|---|---|
| Tenant reporting | Link or QR code, no app or account | Guided portal with troubleshooting |
| Report link in every tenant email | Yes | — |
| Printable QR cards | Yes | — |
| Photos to contractor | Attached to the job email | Yes |
| Contractor dispatch | One click, by email, no contractor account | Portal, quotes, SLAs (deeper) |
| Automatic tenant updates | Reported, booked, done | Yes |
| Alert when a job is left waiting | Yes (3 days, 1 if urgent) | Check on demo |
| Repair cost on landlord statement | Yes, with mark-up and VAT | Check on demo |
| CRM integrations | No | Yes (strong) |
| Compliance types | 12 defaults + communal + custom | Core certificates |
| Certificate reading from PDF | Yes | Check on demo |
| One-click compliance PDF pack | Yes | Assemble manually |
| Landlord share links | Yes | Repairs-focused |
| Rent status and arrears | Yes | No |
| Pricing | Flat £49/month | Per unit, quote-based |
| Best for | Small and mid-sized agencies wanting one tool | High-volume agencies wanting a repairs specialist |
Which to choose
Choose Proplio if:
- You want repairs, compliance and rent in one place, not three logins
- You want tenants reporting without an app or an account
- You want a price that does not grow with your portfolio
- You want it working this week, not after an onboarding project
Choose Fixflo if:
- You handle hundreds of jobs a month and troubleshooting saves real call-outs
- You need repairs wired into your lettings CRM
- Your contractors expect a portal, quotes and SLA tracking
For the wider field, see the best repair reporting software and the compliance software comparison. For the repairs workflow itself — triage, contractors, evidence — see our tenant repair reports guide.
Switching from Fixflo
An afternoon for most agencies:
- 1Properties and certificates. Export your register as CSV and drop it into Proplio's import — columns are matched for you. Or drop the certificate PDFs and Proplio reads the dates.
- 2Tenants. Send each tenant their report link from the property page, or print the QR cards.
- 3Open jobs. Log them by hand as repairs; new reports arrive through the link from then on.
- 4Contractors. Add your regulars once; Proplio suggests the right trade for each job.
Reminders start firing as soon as the certificates are in.
Key takeaways
- Proplio and Fixflo now compete on repairs and compliance. Proplio adds rent status; Fixflo adds depth for high volumes.
- Fixflo wins on troubleshooting, CRM integrations and contractor tooling at scale.
- Proplio wins on getting tenants to report — no app, a link in every email, QR cards — and on having repairs, compliance and rent in one place.
- Pricing diverges with size: Proplio is £49/month flat; Fixflo scales per unit.
This article reflects our read of Proplio vs Fixflo as of September 2026. Proplio is our product. Fixflo details are summarised from its public materials and agency reports and change over time — always get a quote and a demo sized to your portfolio.